Toilet Service in Chapel Hill and Carrboro
A toilet that runs all night, rocks on the floor, or clogs every other week has a cause we can find. In Chapel Hill that often means a water bill that crept up, an old house near campus, or a rental that takes a beating. We repair what can be repaired, replace what cannot, and give you the real price before we start.
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Toilet Repair and Installation
Six situations account for most of the toilet calls here. Find yours and we will explain what the fix usually involves.
If the bill from OWASA has gone up and nobody changed their habits, check the toilets first. A worn flapper or a fill valve that will not shut off can pass a lot of water without a sound. We replace the failing part, often in one visit.
A toilet that moves, or water around the base, means a failed wax ring or loose closet bolts. We reset it on a new seal and check the flange and the floor. A slow leak soaks the subfloor long before you see it.
In older homes near campus the toilet may sit on a flange attached to cast-iron pipe. Rust and age can leave it cracked or loose, so the toilet will not stay sealed. We repair or replace the flange so the new seal has something solid to sit on.
Rentals with many users clog more, and the cause is not always the toilet. If one toilet clogs and nothing else does, we look at the fixture. If drains gurgle or back up elsewhere, see [drain cleaning](/drain-cleaning) and a camera look at the line before you replace a toilet that is not at fault.
An older toilet that uses a lot of water per flush is worth replacing, especially one that also needs repeat repairs. We install an efficient, better-flushing model, in comfort height if you want it, with a new supply line and shutoff valve.
A new bathroom needs the drain, vent, and flange planned before the toilet goes in. Below the main drain, a basement bathroom may need an ejector pump system. We look at the layout and tell you what it needs, and we set the toilet after the floor is finished.
Clear Answers
Does it run, rock, leak, or clog, and are other fixtures affected? Call, text, or book online. We give you an arrival window and the price before work starts.
We test the flapper and fill valve, check the seal and flange at the floor, and look at the shutoff valve. If the pattern points past the toilet, we say so.
We explain the options and recommend the one that fits. If a new toilet makes sense, we help you choose a height and style, install it, and test it before we leave.
Chapel Hill Homes
Chapel Hill has a wide range of homes. Around the UNC campus, in Carrboro, and in North Chapel Hill you find older houses with older plumbing, including cast-iron drains and original toilets. In Southern Village and Meadowmont the homes are newer, and the calls are more often a worn flapper or a builder-grade toilet that flushes weakly. Either way, a bathroom that has been added to or finished in a basement is its own job, and we plan the drain and vent before the toilet is set.
Water is the local theme. OWASA supplies Chapel Hill and Carrboro, and a toilet that runs quietly is one of the easiest ways to waste it. Rentals near campus add a different wear pattern, with more users and more repeat clogs. We tell you whether the toilet, the flange, or the line is the real problem, and we do not recommend replacing a toilet that is not at fault. Homes in Eastgate, Governors Club, and Fearrington get the same approach.
You can call or text (919) 679-1275, or book online. Our shop is at 3460 Apex Pkwy in Apex, and we work Monday through Saturday, 7:00 to 18:00. More about the town is on our Chapel Hill plumber page, and if a bathroom update also needs shower work, see shower and bathtub plumbing in Chapel Hill.
Commercial Toilet Service
Restrooms in busy buildings take more use than any home. We repair and replace toilets for businesses and keep the work scheduled around when you are open.
Heavy restroom traffic means flappers, fill valves, and seals wear faster. A running or clogged toilet cannot wait through a busy night. We repair it and tell you if the problem is the line.
Restrooms that sit quiet most of the week can develop slow leaks and stuck valves. We check the toilets, shutoffs, and supply lines, and replace worn parts or fixtures.
Repeat clogs and running toilets across several units add up. We find whether the fixture or the shared line is behind it, and we replace toilets to match across units when you want that.
Helpful Details
It depends on the problem and the fixture: a flapper or fill valve, a new wax ring and flange work, or a full replacement with the toilet you choose. We tell you the price before we start and nothing is done until you approve it. Call (919) 679-1275 to describe what is happening.
Yes. A toilet that leaks past the flapper or keeps refilling can use a lot of water without being noticed. Replacing the worn flapper or fill valve normally stops it. Check the bill if it has climbed with no change in how you use water.
It is usually a failed wax ring, loose closet bolts, or a shifted flange. It may leak where you cannot see it. Stop using it so water does not reach the subfloor. We reset it on a new seal and check the flange and floor.
Often, yes. It depends on the condition of the pipe and the floor around it. We look at it and tell you whether the flange can be repaired or needs to be replaced before we set the toilet.
Tell us which fixtures clog and whether others drain slowly. One toilet usually points to the fixture. Several drains, or a pattern across the house, points to the line. We find which before replacing anything.
Yes. The drain, vent, and flange have to be planned for first. Below the main drain, an ejector system may be needed. We look at the space and give you the price in writing before work starts.
Serving Chapel Hill and the rest of the Triangle: Apex, Cary, Durham, Holly Springs, Raleigh and Morrisville. Not sure we cover your address? Call (919) 679-1275 and ask.
“Matt was amazing! I've worked with many plumbing companies, and I will definitely contact Sweetwater Plumbing for all my plumbing needs moving forward.”
Keila Feracho
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“Sweetwater saved the day! I had an active leak from a water pipe in the ceiling. They fixed the leak promptly and did a great cleanup job.”
Sandy Alex
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Bodin Schexnayder
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“Great job. Punctual, professional, took time to explain the work, what my options were, and let me choose.”
Krista Summitt
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“Joseph was a great technician. He investigated the problem and walked me through every step of the way. So kind and patient.”
Connie Knox
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“I needed repair work done on short notice after a house inspection. Excellent work and great folks to work with.”
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