Many homes in the Triangle are built on a concrete slab, and the water supply lines run through or beneath it. When one of those lines leaks, the water has nowhere obvious to go. It soaks the soil, lifts flooring, runs up your water bill, and keeps going until someone finds it.
The signs are easy to miss at first. A water bill that jumps with no change in how you live. A warm spot on the floor, which usually means a hot line is leaking. The sound of running water when every fixture is off. Damp carpet or flooring, a musty smell, or pressure that has dropped for no reason.
Detection comes first. We use listening equipment on the floor and the lines, pressure-test the system, and isolate the hot side from the cold side to narrow down which line is leaking and where. Guessing is how floors get opened in the wrong place, and we would rather spend the time up front.
Once the leak is located, you get options and a price. A spot repair through the slab is the most targeted fix. Rerouting the line overhead or through the walls avoids the slab altogether and often makes sense when the old line is likely to fail again. If the whole system is failing, a repipe may be the better answer, and we will tell you plainly when that is the case. Nothing starts until you approve the price.