Water is actively spreading
A burst pipe or major leak can move quickly through walls, ceilings, and floors. Shut off the water if it is safe to do so and call.
Urgent Residential Plumbing Help
Emergency Plumber
A burst pipe, major leak, or sewer backup needs a clear next step. Call Sweetwater Plumbing and tell us what is happening so we can help you move forward.
Licensed
Bonded
Insured
Locally Owned
Protect people first
If you smell gas, leave the building and call your gas utility emergency line first. For an active water leak, turn off the main water supply if you can reach it safely, then call us.
Calm, Practical Help
Start with the problem in front of you
Urgent plumbing problems are stressful. We begin by listening to what you see, where the problem is happening, and what has already been turned off.
Once we can inspect the issue, we explain what we found in plain language and walk you through the repair options before work begins.
Emergency problems we handle
- Burst pipe repair
- Major active leak repair
- Sewer backup response
- Water heater failure
- Flood response plumbing
- Gas line emergencies after the utility is notified
When to call an emergency plumber
If water is spreading, sewage is backing up, or a plumbing failure is putting your home at risk, call instead of waiting for an online reply.
Sewage is backing up
Stop using sinks, toilets, showers, and appliances that send water down the drain. Call so the source of the backup can be assessed.
A plumbing system has failed
A failed water heater or another sudden loss of plumbing service may need prompt attention. Tell us what changed and what you can see.
Clear Answers
What Happens Next
- 1
Call and describe the issue
Tell us where the problem is, what you can see, and whether the water or gas has been turned off.
- 2
Limit damage if it is safe
We can help you identify practical steps to take while you wait. Never enter an unsafe area or handle a gas leak yourself.
- 3
Get a clear diagnosis
We inspect the cause, explain the options, and give you the price before approved work begins.
Plumbing Help Close to Home
Sweetwater Plumbing serves homeowners in Apex, Cary, Holly Springs, Raleigh, and Morrisville.
Helpful Details
Frequently Asked Questions
What should I do before the plumber arrives?
For an active water leak, turn off the nearest fixture valve or the main water supply if you can do so safely. Move valuables away from the water. If you smell gas, leave the building and call your gas utility emergency line first.
Is a sewer backup an emergency?
A sewage backup needs prompt attention. Stop using plumbing fixtures and appliances that drain water, keep people and pets away from the affected area, and call to explain what is happening.
Should I call or book online for an urgent problem?
Call for an active leak, burst pipe, sewer backup, or another urgent problem. Online booking is available when you want to choose an appointment time for a problem that is contained.
Where is emergency plumbing service available?
Sweetwater Plumbing serves homeowners in Apex, Cary, Holly Springs, Raleigh, and Morrisville, North Carolina.
4.9
616 verified reviews
Trusted across the Triangle
Google·Yelp·Thumbtack
“Matt was amazing! I've worked with many plumbing companies, and I will definitely contact Sweetwater Plumbing for all my plumbing needs moving forward.”
K
Keila Feracho
Verified Google review
“Sweetwater saved the day! I had an active leak from a water pipe in the ceiling. They fixed the leak promptly and did a great cleanup job.”
S
Sandy Alex
Verified Google review
“Chris arrived on time and made an assessment. A most conscientious and capable young man — the quality of his work was outstanding.”
B
Bodin Schexnayder
Verified Google review
“Great job. Punctual, professional, took time to explain the work, what my options were, and let me choose.”
K
Krista Summitt
Verified Google review
“Joseph was a great technician. He investigated the problem and walked me through every step of the way. So kind and patient.”
C
Connie Knox
Verified Google review
“I needed repair work done on short notice after a house inspection. Excellent work and great folks to work with.”
J
Jack Frankenfield
Verified Google review
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Need help now? Call (919) 679-1275.