Toilet Repair and Installation

Toilet Repair & Installation in Durham, NC

Running, rocking, leaking at the base, or clogging again. Most toilet problems come down to a few parts, and in older Durham homes sometimes the flange and the drain under the floor. We find the real cause, repair what can be repaired, replace what cannot, and give you the price before we start.

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Toilet Repair and Installation

Toilet problems we fix in Durham homes

Find yours below and we will explain what the fix usually involves.

Running toilet

If the tank refills on its own or hisses after a flush, the flapper is not sealing or the fill valve is not shutting off. We replace the worn part and set the water level, usually in one visit.

Wax ring leak

Water at the base, a damp spot on the ceiling below, or a smell near the toilet usually means the wax ring has failed. We pull the toilet, check the subfloor, and reset it on a new seal. If the floor has gone soft, we tell you before we put it back.

Rocking toilet and flange repair

A toilet that moves breaks its own seal. In older homes the cause is often the flange: cracked, corroded, or sitting too low after a floor change. Many older Durham homes have cast-iron drains, and we repair or replace the flange to suit the pipe it is attached to.

Toilet that clogs again and again

A weak flush clogs often. So does a partly blocked line. If other fixtures gurgle when you flush, we look at [drain cleaning in Durham](/drain-cleaning-durham-nc) before swapping a toilet that is not at fault.

Replacing an old high-volume toilet

Older toilets use far more water per flush than current models, and many of them still clog. We install a better-flushing, efficient toilet, comfort-height if you want it, with a new supply line and shutoff valve.

Toilet for an added or basement bathroom

A new bathroom has to deal with where the drain is. A basement below the sewer needs a different plan than one above it. We look at the drain and the venting first, and explain the options before we recommend a fixture.

Clear Answers

What a toilet call looks like

  1. 1

    Tell us what it is doing

    Does it run, rock, leak, or clog, and are other fixtures affected? Call, text, or book online. You get the price before work starts.

  2. 2

    We find the cause

    We test the tank parts, check the seal, flange, and floor, and look at the shutoff valve. If the pattern points to the drain, we say so.

  3. 3

    Repair or replace, your call

    We explain the options and recommend one. If a new toilet makes sense, we help you pick, install it level on a fresh seal, and test it before we leave.

Durham Bathrooms

Toilets in Durham homes

Durham has many older homes, in Forest Hills, Hope Valley, North Durham, and around Downtown and Brightleaf. Older houses often have cast-iron drains. A toilet flange on cast iron can corrode or crack, and a toilet bolted to a weak flange rocks no matter how many times it is tightened. We look at the pipe and the floor, and fix the flange, not just the seal.

Newer areas like Southpoint and Woodcroft have a different story. Builder-grade toilets there are now old enough that flappers, fill valves, and seals are wearing out together, and replacing the whole toilet is often better than a third repair. If you are adding a bathroom or finishing a basement, tell us early so we can check where the drain runs.

You can call or text (919) 679-1275, or book online. Our shop is at 3460 Apex Pkwy in Apex and we work Monday through Saturday, 7:00 to 18:00. More about the area is on our Durham plumber page.

Durham neighborhoods we serve

  • Southpoint
  • Hope Valley
  • Forest Hills
  • Downtown Durham
  • Brightleaf
  • North Durham
  • SW Durham
  • Woodcroft

Commercial Restrooms

Toilet repair for Durham businesses

A restroom that is out of order costs you customers. We repair and replace commercial and residential-style toilets and schedule around your hours where we can.

Restaurants, bars, and breweries

Public restrooms get hard use. We repair running and leaking toilets and replace worn ones, and we look at the drain when they keep clogging.

Offices, churches, and small multifamily

Repeat toilet calls in the same building often trace to the line, not the fixture. We find out which before replacing anything.

Helpful Details

Toilet repair and installation questions in Durham

How much does toilet repair or installation cost in Durham?

It depends on the problem: a flapper or fill valve, a new seal and flange work, or a full replacement with the toilet you choose. We give you the price before we start. Call (919) 679-1275 to describe what is happening.

Why does my toilet keep running?

Usually a flapper that no longer seals or a fill valve that does not shut off at the right level. Replacing the worn part normally stops it.

Why does my toilet rock?

Loose bolts, an uneven floor, or a flange that is cracked, corroded, or too low. Rocking breaks the wax seal and can leak. We reset the toilet and correct the cause.

My old toilet clogs often. Replace it or fix the drain?

Either could be the cause. If only one toilet clogs and the others are fine, the toilet may be the weak link. If several fixtures drain slowly or gurgle, the drain needs attention first.

Should I replace my old toilet?

If it flushes weakly, clogs often, or has needed repeated repairs, replacement is often the better choice. A comfort-height model is easier to sit on and stand up from. If it still works well, we say so and repair it.

Can you add a toilet in a basement bathroom?

Often, yes, but it depends on where the drain is. We check the drain depth and the venting before we recommend a fixture, and we explain the options and the price before any work.

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“Sweetwater saved the day! I had an active leak from a water pipe in the ceiling. They fixed the leak promptly and did a great cleanup job.”

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“Great job. Punctual, professional, took time to explain the work, what my options were, and let me choose.”

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Krista Summitt

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“Joseph was a great technician. He investigated the problem and walked me through every step of the way. So kind and patient.”

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“I needed repair work done on short notice after a house inspection. Excellent work and great folks to work with.”

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