Indoor and Outdoor Faucet Service
A faucet that drips all night, a hose bib that will not shut off, or a new faucet going in with a counter or vanity: we repair and replace both the faucets inside your Durham home and the ones on the outside wall. We tell you what is wrong, give you the real price before we start, and test it before we leave.
Licensed
Bonded
Insured
Locally Owned
Faucet Repair and Installation
Most faucet calls are one of these six. Tell us which one sounds like yours and we will tell you what the fix usually involves.
A hose bib that runs or drips when closed has a worn washer or stem, or a body that has failed. We repair it when the parts are good and replace the bib when they are not. A running spigot is wasted water and, in winter, a freeze risk.
When a hose is left on through a freeze, water in the pipe expands and can split it behind the wall. It often looks fine until spring, when you turn the water on and it sprays inside the wall. We find the split and repair the pipe, not just the bib.
A frost-free sillcock has a long stem so the shut-off sits inside the heated house, but only if it drains. We replace worn ones, set them to slope so they drain, and tell you to take hoses off before a freeze.
A drip at the spout is usually a worn cartridge or seal. Water at the base of the handle or the faucet body points to failed O-rings or a corroded fitting. We repair it when we can and replace it when the faucet is past saving.
Scale clogs the aerator first, then the cartridge. Moderately hard water makes this common across the Triangle. We clean or replace the parts, and check the shut-offs and supply lines if the flow is still weak.
A new countertop or vanity is the best time for a new faucet and new under-sink shut-offs. You can supply your own faucet and we will tell you up front if anything will not fit. For the sink itself, see [sink installation and repair in Durham](/sink-installation-repair-durham-nc).
Clear Answers
Kitchen, bath, or the one on the outside wall, and what it is doing. Photos and the faucet brand help. We give you an arrival window and the price before work begins.
We check the cartridge or washer, the shut-offs, and the supply lines. For an outdoor faucet we also check the pipe behind it for freeze damage.
We explain the options, do the work, and run the water to check every connection for leaks before we leave.
Durham Faucets
Durham winters get cold enough on some nights to freeze an exposed outdoor line, and the hose bibs on older houses are the usual casualty. In neighborhoods like Forest Hills, Hope Valley, and North Durham, many sillcocks are original, and some are not frost-free. A hose left attached traps water in the bib, and the first hard freeze can split the pipe inside the wall. If a bib has never closed all the way, or you see water inside after turning it on, tell us.
Indoors, the pattern is age. In Southpoint and Woodcroft, builder-grade faucets and their stop valves are reaching the end of their life. In older homes closer in, including Downtown Durham and Brightleaf, the faucet may be fine but the shut-off beneath it has not moved in decades. We usually replace the shut-offs and supply lines when we set a new faucet, since the cabinet is already open and the old ones tend to fail when touched.
You can call or text (919) 679-1275, or book online. Our shop is at 3460 Apex Pkwy in Apex, and we work Monday through Saturday, 7:00 to 18:00. More about the areas we cover is on our Durham plumber page.
Commercial Service
Commercial faucets and hose bibs work hard and cannot stay broken during service. We repair and replace them for Durham businesses and schedule around your hours.
Hand sink and prep sink faucets, pot fillers, and the shut-offs under them.
Wash-down faucets, utility sink faucets, and exterior hose bibs that see daily use.
Shampoo station faucets, restroom lavatory faucets, and break room replacements.
Helpful Details
It depends on the faucet and the cause: a cartridge or washer repair, a full replacement, an outdoor bib, or old shut-offs that need replacing. We tell you the price before we start and nothing is done until you approve it. Call (919) 679-1275 or send photos.
Often, yes. A worn washer or stem can be replaced. If the bib body is corroded or split, we replace the whole bib. We also check the pipe behind it, because a bib that will not close sometimes has damage inside the wall.
Look for water spraying or dripping from the bib when it is on, or a wet spot on the wall inside, in the crawlspace, or in the basement below it. The split is usually behind the wall, so you may not see it until the water is turned back on. Shut the water to the bib and call us.
It is an outdoor faucet with a long stem, so the point where water shuts off is inside the heated part of the house. It only works if the water can drain out, so remove hoses before a freeze.
A faucet with a worn cartridge or seal is often worth repairing. A corroded body, a faucet with parts you can no longer get, or a finish that is failing is better replaced. We tell you which it is and let you decide.
Yes. Tell us the model and we will check that it fits your sink or vanity, and we will say up front if anything will not. We usually replace the shut-offs and supply lines at the same time.
Serving Durham and the rest of the Triangle: Apex, Cary, Chapel Hill, Holly Springs, Raleigh and Morrisville. Not sure we cover your address? Call (919) 679-1275 and ask.
“Matt was amazing! I've worked with many plumbing companies, and I will definitely contact Sweetwater Plumbing for all my plumbing needs moving forward.”
Keila Feracho
Verified Google review
“Sweetwater saved the day! I had an active leak from a water pipe in the ceiling. They fixed the leak promptly and did a great cleanup job.”
Sandy Alex
Verified Google review
“Chris arrived on time and made an assessment. A most conscientious and capable young man — the quality of his work was outstanding.”
Bodin Schexnayder
Verified Google review
“Great job. Punctual, professional, took time to explain the work, what my options were, and let me choose.”
Krista Summitt
Verified Google review
“Joseph was a great technician. He investigated the problem and walked me through every step of the way. So kind and patient.”
Connie Knox
Verified Google review
“I needed repair work done on short notice after a house inspection. Excellent work and great folks to work with.”
Jack Frankenfield
Verified Google review
ServiceTitan Online Scheduling
Choose the help you need and the scheduler will guide you through the details and available times.
Need help now? Call (919) 679-1275.
